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Shipping & Returns

 

STUFF4REHAB is an authorized dealer for all products we sell. Full manufacturer's warranties apply.

 

Returns will not be accepted and credited unless the buyer has obtained a RA number from STUFF4REHAB.

Items are returnable within 7 days of receipt. 

Items must be returned in original packaging and free from damage. It is the customer’s responsibility for ALL shipping charges unless the error is due to STUFF4REHAB's actions.  All returns will be assessed a 25% restocking fee.

Custom made products are not returnable.


 

Shipping:

Same day shipping on most in stock items.

 

Most items ship by UPS Ground Service within 24 hours Monday through Friday (excluding Holidays). Any special express shipping such as: Next Day Air, 2nd Day Air, 3 Day Select, etc please contact us at 513-509-2000 to check stock quantities and shipping arrangements.  Partial shipments will be made when necessary.

 

We do NOT request or require a signature for deliveries, but we cannot force the driver to leave the package if no one is home. It is solely up to your delivery driver's discretion whether or not to require a signature.

 

 

 

If your package was delivered, and shipping company confirmed it, we can not accept any theft claims for the refunds.

 

 

 

Our products are shipped to the 48 contiguous United States, all others please check before placing your order.

 

 

 

Oversize items will be shipped through a freight company.

 

FREIGHT CLAIMS ARE THE SOLE RESPONSIBILITY OF THE CONSIGNEE PER ICC REGULATIONS.

 

 

 

Non-Stock products are not returnable.